FlowBooked

Privacy Policy

Effective date: 2025-08-23

FlowBooked (“FlowBooked”, “we”, “us”, or “our”) is a brand operated by WhiteBoston LLC. This Privacy Policy describes how we collect, use, and protect information when you use https://flowbooked.com (the “Site”). We operate solely within the United States and only use the information to schedule calls, deliver services, and send marketing communications if you opt in.

1. Information we collect

We collect information you provide directly and information collected automatically when you use our site.

Information you provide

  • Contact details: name, email address, phone number.
  • Business details: company/studio name, monthly trial volume, booking link or dashboard URL.
  • Form responses: primary goal, current tools, scheduling preferences, intake answers.
  • Communications: messages you send to us and any files you upload.

Information collected automatically

  • Usage data: pages visited, timestamps, IP address, device/browser type.
  • Third-party widget data (e.g., Brevo Meetings booking details) when you schedule a call.

2. How we use your information

  • To schedule and confirm calls and deliver lead magnets, resources, or materials you request.
  • To send confirmations, reminders, and follow-ups for bookings.
  • To communicate about our services, and marketing only if you opt in.
  • To analyze and improve our site and services, and to detect/prevent abuse.

3. Residents’ rights (U.S.)

If you are a resident of the United States, you may request access to, correction of, or deletion of personal information we hold about you. We do not sell personal data. To exercise any rights, contact us at support@flowbooked.com.

California residents (CCPA/CPRA)

California residents may have additional rights, including requests for categories of data collected or deletion. We do not sell personal information. To make a CCPA/CPRA request email support@flowbooked.com with “CCPA Request” in the subject.

4. Analytics & tracking

We use Plausible Analytics, a privacy-friendly, cookie-less analytics service, to understand overall site traffic and usage trends. Plausible does not set cookies and does not collect personally identifiable information. The data we receive is aggregated and anonymized.

In addition, when you click links in our emails, our provider (Brevo) may append identifiers (such as “_sc” or “_se”) and set cookies to recognize that you visited our site from an email. This allows us to measure engagement with our communications. These identifiers are only processed by us and Brevo; they are not shared with unrelated third parties. You may disable cookies in your browser or opt out of marketing emails at any time.

5. Third parties & integrations

We share data with trusted service providers to operate the site and deliver services. Common providers include:

  • Brevo Meetings — scheduling widget and booking data.
  • Calendar providers (Google) for event creation.
  • Email providers for confirmations and deliverables.
  • Cloud/hosting providers for storage and delivery.

These providers comply with contract requirements to protect your data.

6. Sharing & disclosures

We do not sell your personal data. We may disclose information when necessary to provide services, with your consent, to comply with law, or to protect rights and safety. In the event of a business transfer, affected users will be notified.

7. Data retention

We retain personal data only as long as needed to provide services and meet legal obligations. Typical retention:

  • Contact and booking info: retained while needed and up to 2 years after last interaction.
  • Analytics & logs: aggregated or retained up to 24 months.

8. Security

We implement reasonable technical and administrative safeguards. No system is perfect; we will notify affected users if a security incident occurs and notification is required by law.

9. Your rights & how to contact us

You may request access, correction, deletion, or restriction of your personal data. To exercise rights or for privacy questions, contact:

FlowBooked (operated by WhiteBoston LLC)
Email: support@flowbooked.com
Website: https://flowbooked.com

10. Location of processing

WhiteBoston LLC operates in the United States. Personal data is processed and stored primarily in the U.S. We may use U.S.-based third parties. If any processing occurs outside the U.S., we ensure adequate safeguards are in place.

11. Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected such data, contact us to request deletion.

12. Changes to this policy

We may update this policy. We will post changes here with the effective date.